To maintain consistent quality standards across our services, we make sure all our processes and procedures are fully documented and follow the ISO-9001 series accreditation.
These certifications allows us to ensure product traceability, process uniformity and enables us to be consistent in understanding customer requirements.
Our entire staff are trained to apply appropriate IPC standards depending on the type of product and individual customer needs and requirements.
Some of the quality standards we comply to are:
The following stats were calculated at the end of financial year 2020 (June 2020)
In 2010, we embarked on a new culture journey by adopting the Australia Business Excellence Framework. Following the nine key principles within all departments in the company (Quality, Sales, Operations, HR and Finance) enabled our employees to own their roles and have their say.
In 2015, we won the Silver Award at the Australian Organisational Excellence Awards; and in 2016, we were the finalists in the Victorian Manufacturing Hall of Fame for Medium size enterprise.
In 2020, our Leadership Team began a very intense process of self-assessments against seven business areas (read more about them here). We worked very hard over a period of months to ensure they were completed.
In 2021, we were assessed by the Business Excellence Evaluators in a very meticulous process and won the Gold Award!
With our expertise in successfully implementing the framework and our constant quest to be better in what we do, we offer Business Excellence Workshops to our customers to help them boost their company culture and adopt a mindset of continuous improvement.
